Frequently Asked Questions
Find answers to common questions about PDFINDI tools and services
Getting Started
Using PDFINDI tools is simple and straightforward:
- Browse our homepage to find the tool you need
- Click on the tool card to open it
- Follow the on-screen instructions
- Upload your file if required (for conversion tools)
- Download your processed file
Most tools work instantly in your browser without any installation required!
No account required! All our tools are completely free and accessible without any registration or login. Simply visit our website and start using the tools immediately.
We support a wide range of file formats:
- PDF Tools: PDF, DOC, DOCX, RTF, JPG, PNG, GIF, BMP, TIFF, WEBP
- Image Tools: JPG, PNG, GIF, BMP, TIFF, WEBP
- Text Tools: Plain text, JSON, XML
For specific format support, check the individual tool page.
Privacy & Security
Absolutely! Your privacy and security are our top priorities:
- Client-side tools: Your files never leave your device
- Backend tools: Files are temporarily processed and automatically deleted within 24 hours
- No storage: We don't store your files permanently
- Encryption: All data transmission is encrypted using SSL/TLS
We collect minimal usage data to improve our services:
- Basic analytics (page visits, tool usage)
- Error reports to fix bugs
- No personal file content is ever tracked
- You can opt-out of analytics in your browser settings
Tool Usage
File size limits vary by tool:
- PDF Tools: Up to 50MB
- Image Tools: Up to 25MB per image
- Text Tools: Up to 10MB
For larger files, we recommend splitting them into smaller parts or using our compression tools first.
Processing times depend on the tool and file size:
- Client-side tools: Instant (no upload required)
- Small files (< 5MB): Usually 10-30 seconds
- Large files (5-50MB): 1-5 minutes
- Complex operations: May take longer
All tools show progress indicators during processing.
Yes! PDFINDI is fully responsive and works on all devices:
- Mobile phones and tablets
- Desktop and laptop computers
- All modern browsers (Chrome, Firefox, Safari, Edge)
- Touch-friendly interface for mobile users
Technical Support
If you encounter any issues:
- Check that your file format is supported
- Ensure your file isn't corrupted
- Try refreshing the page
- Clear your browser cache
- Contact our support team with details
We're here to help and will respond within 24 hours!
We welcome feedback and suggestions:
- Bug reports: Include steps to reproduce, browser info, and error messages
- Feature requests: Describe the tool and how it would help you
- Contact methods: Use our contact form, email, or WhatsApp
- Response time: We review all feedback and respond within 48 hours
Business & Enterprise
Absolutely! PDFINDI is perfect for business use:
- Free for personal and commercial use
- No usage limits or restrictions
- Professional-grade tools and quality
- Perfect for small businesses and enterprises
- Contact us for custom solutions and bulk processing
We're working on API access for developers:
- RESTful API for integration
- SDKs for popular programming languages
- Webhook support for automated processing
- Enterprise pricing for high-volume usage
- Contact us at business@pdfindi-com-877674.hostingersite.com for early access
Still Have Questions?
If you couldn't find the answer you're looking for, don't hesitate to reach out to our support team. We're here to help!
Contact Support